Return Policy

Return & Refund Policy

At Shopistah, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we are here to assist you with returns and refunds.

Returns

  • Eligibility: You may request a return within 5 days of receiving your item.
  • Pickup Arrangements: Once your return is approved, we will arrange a pickup within 36-48 hours.
  • Condition Requirements: Items must be unused, in their original condition, and include all tags and packaging.
  • Exclusions: Final-sale items are not eligible for returns.

Refunds

  • Processing: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
  • Non-refundable Costs: Please note that shipping costs are non-refundable.

Damaged or Defective Items

  • If you receive an item that is damaged or defective, please contact us immediately. We will offer a full refund or replacement at no additional cost.

How to Request a Return

For return instructions or any questions, please reach out to our customer service team:

Thank you for choosing Shopistah. We value your business and are committed to providing a seamless shopping experience.